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Booking Information

Terms & Conditions

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Booking Procedures

Whilst Paccar Scout Camp is a Scout facility we are also able to accept bookings from organised groups and recognised organisations, however we are unable to accept bookings from individual members of the public.

A provisional booking may be made by contacting Paccar Scout Camp.

You will be required to confirm the booking by signing and returning the reservation sent by us within 28 days. If it is not returned within this period it will be assumed that the booking is no longer required and facilities maybe re-sold.

Deposit

A Deposit of 50% of the total cost for buildings and 25% total cost per camping pitch must be sent when confirming your booking:

For Non Scout and Guide users: the remainder of the balance must be paid in full at least 30 days before your arrival.

Cancellation by you

Paccar Scout Camp reserves the right to charge cancellation fees in accordance with the following:

  1. Cancellation, reduction in numbers or reduction in facilities required which is notified to us more than 90 days in advance: You will receive refund of your deposit.
  2. Cancellation, reduction in numbers or reduction in facilities required which is notified to us between 30 and 90 days prior to your visit will incur loss of deposit or 50% of total charges for the booking, whichever is the greater.
  3. Cancellation, reduction in numbers or reduction in facilities required which is notified less than 30 days prior to visit will incur full charges in respect of the booking made.

Cancellation by Paccar Scout Camp

Should Paccar Scout Camp need to cancel any booking or part of a booking it will notify clients as soon as possible. Should an activity or programme be cancelled by Paccar Scout Camp a full refund or a similar activity will be offered on the same or alternative dates.

This does not apply in the event of Paccar Scout Camp cancelling a programme or activity due to clients not fulfilling the minimum number of participants for any given activity or programme.

Liabilities

Paccar Scout Camp can only be held liable for damage, loss or injury if it can be shown that an employee, servant or agent has been negligent by act or omission and that this was the cause of the loss or injury.

Insurance

Whilst Paccar Scout Camp holds its own public and employers liability insurance you are advised to take out additional insurance to cover the risk of accidents, loss or damage to personal possessions, illness and cancellation.

Conduct

Conduct that is considered to be disruptive, contrary to good order or prejudicial to the interest of safety at Paccar Scout Camp may result in the removal of individuals or groups from the site. In the unlikely event of this occurring, Paccar Scout Camp accepts no liability and no refund will be available.

Complaints

Should you have a complaint it is important that you let us know immediately as we would like the opportunity to put things right. If your complaint cannot be resolved you should report this to the Duty Manager who will deal with the complaint in accordance with Paccar Scout Camps complaints procedure.


 

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